North Florida Council Refund Policy

The North Florida Council will process refunds for fees paid for activities and training
under the following conditions:

Requests must be made in writing to the Council Service Center via mail, fax, or email.
All emails must be sent to Seca Wilcox at seca.wilcox@scouting.org and copied to Eli Rivera at eli.rivera@scouting.org.

All refund requests must be received NO LATER THAN FIVE DAYS after the
event is completed. Requests received after this time will not be processed.

Requests for refund made:

  • Two weeks or more before event = 85% Refund
  • Less than two weeks and until event = 60% Refund
  • Up to five days after the event = 40% Refund
  • Six or more days after the event = No Refund

Reasons for requesting a refund:

  • Serious illness or injury preventing attendance
  • Death in family preventing attendance
  • The event or activity is cancelled or rescheduled
  • Family Emergency

Refunds for fees of $10 or less will not be issued.

Refunds are not given for no shows and for bad weather that does not warrant
event cancellation

For Council High Adventure Contingents, National Jamborees, and other similar
events, refunds will be given if a paid participant has replaced the Scout that has
cancelled. The refund will be less any costs incurred by these changes (airfare,
activity fees, transportation)

Refunds for Order of the Arrow events are subject to all of the above and will be
issued only with the approval of the Lodge Staff Advisor.

Aquatics camp is subject to their own policies as found at www.aquaticscamp.org
Camp Shands refunds are subject to all of the above and must be approved by the
Camp Director or the Support Services Director.

Last Update May 20, 2014